The rules for using this website and for working with us: scope, payment, ownership of the work, liability and your rights.
This website is operated by Tandem Studios, a design and build studio based in Athens, Greece, run by Manousos Vasilakis and Vaia Ladia. Contact: manousosvasilakisdesign@gmail.com.
By browsing this website you accept these terms. Where we work together on a project, these terms apply alongside the written proposal or quote we send you. If the two conflict, the proposal wins.
We provide website design and build, newsletter design, ad and banner design, brand and interface design, and related consulting. Content on this website, including prices and timelines, is indicative and is not a binding offer. A contract is formed only when we send a written proposal and you accept it in writing.
You confirm that any text, images, logos, fonts or data you give us are accurate and that you hold the rights to use them. You are responsible for the legal compliance of the content you publish, including your own privacy notices, cookie disclosures and accessibility obligations.
We keep ownership of all working files, concepts and deliverables until we receive payment in full. Once the final invoice is paid, ownership of the final approved deliverables transfers to you, together with the right to use, modify and publish them.
Third-party assets such as fonts, stock imagery, plugins and platform subscriptions remain governed by their own licences, which you buy and hold in your own name. We keep the right to use non-confidential parts of the work in our portfolio and case studies unless we agree otherwise in writing.
Everything on this website, including text, layout, images and the Tandem Studios name and logo, belongs to us or to our licensors and may not be reproduced without permission.
We hand over systems your team can run day to day, and we stay available for strategic design work, larger updates and ongoing collaboration. Support beyond the agreed warranty window is quoted separately or covered by an ongoing arrangement.
Both sides keep confidential any non-public information shared during an engagement, and use it only to deliver the work. This obligation continues after the project ends.
We deliver our services with professional care. To the fullest extent permitted by law, our total liability for any engagement is limited to the fees you paid us for that engagement, and we are not liable for indirect or consequential loss such as lost profit, lost data or business interruption.
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited under Greek or EU law, including your statutory rights as a consumer.
If you are a consumer in the EU contracting with us at a distance, you have the right to withdraw from the contract within 14 days without giving a reason, under Directive 2011/83/EU as implemented in Greek law. To do so, tell us in a clear statement at manousosvasilakisdesign@gmail.com before the period ends.
If you ask us to start work during the withdrawal period, you will pay a proportionate amount for what has been delivered up to the moment you withdraw. The right of withdrawal ends once the service has been fully performed with your prior express consent and acknowledgement that you lose that right. This section does not apply to business clients.
Either side may end an engagement in writing. If you cancel, you pay for work completed and for third-party costs already committed. Deposits cover work already carried out and are non-refundable to that extent.
These terms are governed by Greek law, and the courts of Athens, Greece have jurisdiction. If you are a consumer, you keep the protection of the mandatory rules of the country where you live and may bring proceedings there.
Consumers in the EU can also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr. We are happy to try to resolve any issue directly first, and we usually can.
We may update these terms to reflect changes in our services or in the law. The version published here at the time your proposal is accepted is the version that applies to that engagement.
